Introduction

At LOOSEAGG OÜ, we are committed to safeguarding your privacy and ensuring that your personal data is handled in a transparent and secure manner. This Privacy Policy explains how we collect, use, and protect your information when you use our website, subscribe to our services, or interact with us.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect and process different types of personal data based on your interactions with us:

1.1. Information You Provide Directly

  • Email Address: To send newsletters, updates, and promotional materials.
  • Name: For personalization of communications.
  • Billing Information: When purchasing products or services, including credit card details, billing address, and contact information.
  • Contact Information: When you contact us via forms, email, or phone.

1.2. Information We Collect Automatically

  • IP Address: For security, fraud prevention, and analytics.
  • Cookies and Tracking Data: To improve user experience and analyze website traffic.
  • Device Information: Including browser type, operating system, and device type.
  • Usage Data: Such as time spent on pages, click behavior, and referral sources.

1.3. Information from Third Parties

  • Data from third-party services like payment processors, social media platforms, or advertising networks.

2. How We Use Your Information

We use your data for the following purposes:

  • To Provide Services: Deliver newsletters, updates, and marketing materials.
  • To Process Transactions: Handle orders, payments, and account management.
  • To Personalize Experiences: Tailor content, emails, and recommendations to your preferences.
  • To Analyze Performance: Measure the effectiveness of campaigns and improve website functionality.
  • For Compliance and Security: Detect and prevent fraud, ensure compliance with laws, and protect user data.
  • For Advertising and Marketing: Show you relevant ads on our website or third-party platforms.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

3.1. Types of Cookies

  • Essential Cookies: Required for basic website functionality.
  • Analytical Cookies: To track user behavior and improve site performance (e.g., Google Analytics).
  • Marketing Cookies: For personalized ads and remarketing.
  • Functional Cookies: To remember user preferences and settings.

3.2. Managing Cookies

You can manage your cookie preferences through your browser settings or opt-out of tracking cookies via [Cookie Preferences Link].

4. Email Communications

  • We use your email address to send newsletters, product updates, and promotional offers.
  • All emails include an unsubscribe link to opt-out at any time.
  • Tracking in Emails: Our emails may include tracking pixels to monitor open rates and link clicks.

5. Sharing Your Information

We only share your data with trusted third parties for specific purposes:

5.1. Service Providers

  • Email Marketing: We use MailerLite to send and manage email campaigns.
  • Payment Processors: Stripe and Paypal to process payments securely.
  • Analytics Providers: Google Analytics and Facebook Pixel for website analytics.

5.2. Legal Obligations

We may disclose your information to comply with legal requirements or respond to lawful requests.

6. Data Retention

  • We retain your personal data as long as necessary for the purposes outlined in this policy.
  • For example:
    • Newsletter data is kept until you unsubscribe.
    • Transactional data is kept for tax and legal purposes.

7. Your Rights

Depending on your location, you have the following rights:

7.1. GDPR (EU Residents)

  • Right to Access: Request a copy of your personal data.
  • Right to Rectify: Correct inaccurate or incomplete data.
  • Right to Erase: Request deletion of your data (subject to legal obligations).
  • Right to Restrict Processing: Limit how we process your data.
  • Right to Data Portability: Receive your data in a structured format.
  • Right to Object: Opt-out of certain types of processing (e.g., marketing).

7.2. CCPA (California Residents)

  • Right to Know: Request details about the data we collect and how it’s used.
  • Right to Delete: Ask us to delete your personal data.
  • Right to Opt-Out: Decline the sale of your personal data (if applicable).

8. Security

We implement robust technical and organizational measures to protect your data:

  • Encryption of sensitive data (e.g., payment information).
  • Regular security audits and vulnerability testing.
  • Restricted access to personal data.

9. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices of these third parties. Please review their privacy policies.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18 (or applicable age in your region). We do not knowingly collect data from minors.

11. Updates to This Policy

We reserve the right to update this Privacy Policy as needed. Any significant changes will be communicated via email or website notices.

12. Contact Us

For questions or concerns about this Privacy Policy or your data:

  • Email: support@looseaggressive.com

13. Legal Disclosures

For users in the European Union, you have the right to lodge a complaint with your country’s data protection authority. In California, you can contact the California Attorney General for concerns.